Privacy Policy

Last updated: 06 December 2025

1. Introduction

L & L Engines & Spares ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

  • Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when contacting us or requesting a quote.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, and access times.
  • Financial Data: We do not store credit card information. All payment processing is handled by secure third-party payment processors.

3. Use of Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process quote requests and orders
  • Send you administrative information and updates
  • Improve our website and services
  • Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law or protect our rights.
  • Business Transfers: Information may be transferred in connection with a merger, sale, or other business transaction.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us, such as payment processing and email delivery.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect and store your information. You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: info@landlengineandspares.co.za
  • Phone: +27728134311
  • Address: 9 LABANS ROAD, BUFFALO FLATS, EASTERN CAPE, 5209